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Meet the License Library
- What can I expect in a personal introduction to the License Library?
- I am interested in a personal presentation of the License Library. Do you offer something like this?
- How does the test phase work?
- When will my test account be activated and when will I receive my access data?
- Is there a possibility to test the License Library free of charge?
- Is the test phase really non-binding?
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General questions
- Where can I find the License Library Terms of Use?
- Is the information I can retrieve from the License Library valid and legally sound?
- What is the License Library and how does it work?
- Can I use the License Library from different devices?
- How does the License Library distinguish itself from AI tools?
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License options
- Can I pass on my license to another user?
- Can I cancel my subscription?
- How can I renew my subscription?
- Where can I see the status and duration of my subscription?
- Do you offer special discounts for educational institutions and government agencies?
- How much does the account cost for one user and do you offer discounts for multiple users?
- How is the access to the License Library licensed?
- Is the License Library a subscription license or a perpetual license?
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Support
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Ticket services
- How long does it take for tickets to be processed and for me to receive a result?
- How can I use tickets and where can I see how many tickets I have available?
- Are the ticket services covered by my subscription or do I have to buy them separately?
- Which ticket services can I use in the License Library?
You may give notice of termination up to three months before the end of the current term of your license. To do so, please send an e-mail to support@ccpsoft.de or contact your sales representative.
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