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Meet the License Library
- What can I expect in a personal introduction to the License Library?
- I am interested in a personal presentation of the License Library. Do you offer something like this?
- How does the test phase work?
- When will my test account be activated and when will I receive my access data?
- Is there a possibility to test the License Library free of charge?
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General questions
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License options
- Can I pass on my license to another user?
- Can I cancel my subscription?
- How can I renew my subscription?
- Where can I see the status and duration of my subscription?
- Do you offer special discounts for educational institutions and government agencies?
- How much does the account cost for one user and do you offer discounts for multiple users?
- How is the access to the License Library licensed?
- Is the License Library a subscription license or a perpetual license?
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Support
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Ticket services
- How long does it take for tickets to be processed and for me to receive a result?
- How can I use tickets and where can I see how many tickets I have available?
- Are the ticket services covered by my subscription or do I have to buy them separately?
- Which ticket services can I use in the License Library?
You are welcome to transfer your license to another user – for example, if you leave the company. Please inform us of the situation by sending the e-mail address of the new user, the date of the transfer and the subject “License transfer License Library” to support@ccpsoft.de. We will then take care of the conversion of the account.
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