SYMANTEC MASTER AGREEMENTS
Last review: 2023-09
Note: on November 4, 2019, the acquisition of Symantec by Broadcom was finally confirmed and closed. Many of the framework agreements previously offered by Symantec had already been discontinued prior to the acquisition – at least for new business. In this section you will still find an overview of the (historical) Symantec volume license agreements with the associated vendor documents.
Academic Program (discontinued as of 2017-04-01)
| Eligibility | Academic institutions and charitable organizations |
| Maintenance and support | All commercially available Symantec maintenance/support and services |
| Products available through this program | All commercially available Symantec software |
| Term duration | None |
| Minimum initial purchase | 1 server license or 5 desktop licenses |
| Volume discounts | Based on the total volume, on a per order basis |
| Territory | The licenses must be used within the country of purchase. |
customer-buying-programs-dot-comparison-table-external-oct 2015 2016-03-07
Academic Subscription Program (discontinued as of 2017-04-01)
| Eligibility | Academic institutions |
| Maintenance and support | Bundled with the subscription licenses |
| Products available through this program | Subscription licenses |
| Minimum initial purchase | 250 units or total $5,000 MSRP (Manufacturer’s suggested retail price) |
| Volume discounts | Based on the total volume, on a per order basis |
| Territory | The licenses must be used within the country of purchase. |
customer-buying-programs-dot-comparison-table-external-oct 2015 2016-03-07
Enterprise Flex Program (discontinued as of 2017-04-01)
| Eligibility | Large-size companies |
| Maintenance and support | Bundled to the licenses |
| Products available through this program | Restricted software list |
| Term duration | 1 to 3 years |
| Volume discounts | Negotiable |
| Territory | Predefined in the contract |
customer-buying-programs-dot-comparison-table-external-oct 2015 2016-03-07
express-buying-program-datasheet-en 2016-03-07
Symantec Enterprise Options Buying Program_ Data Sheet
Express Program (discontinued as of 2018-04-23)
| Eligibility | Small to medium-size companies | ||||||||||||||||
| License type | Perpetual + maintenance | ||||||||||||||||
| Maintenance and support | All commercially available Symantec maintenance/support and services. | ||||||||||||||||
| Products available through this program | All commercially available Symantec software | ||||||||||||||||
| Term duration | None | ||||||||||||||||
| Minimum initial purchase | One license | ||||||||||||||||
| Volume discounts |
Pro Bestellung, in Abhängigkeit des bestellten Volumens
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| Territory | The licenses must be used within the country of purchase. |
customer-buying-programs-dot-comparison-table-external-oct 2015 2016-03-07
express-buying-program-datasheet-en 2016-03-07
Government Program (discontinued as of 2017-04-01)
| Eligibility | Government entities |
| Maintenance and support | All commercially available Symantec maintenance/support and services |
| Products available through this program | All commercially available Symantec software |
| Term duration | None |
| Minimum initial purchase | 1 |
| Volume discounts | Based on the total volume, on a per order base |
| Territory | The licenses must be used within the country of purchase. |
customer-buying-programs-dot-comparison-table-external-oct 2015 2016-03-07
Rewards Buying Program (discontinued as of 2017-04-01)
| Eligibility | Medium and large-size companies | ||||||||||||
| Maintenance and support | All commercially available Symantec maintenance/support and services. | ||||||||||||
| Products available through this program | All commercially available Symantec software | ||||||||||||
| Term duration | Rolling one year term | ||||||||||||
| Minimum initial purchase | 2,000 points | ||||||||||||
| Volume discounts |
Based on the accumulated points
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| Territory | The licenses must be used within the country of purchase. |
customer-buying-programs-dot-comparison-table-external-oct 2015 2016-03-07
rewards-buying-program-en 2016-03-07
Subscription and Services Program
| Eligibility | Mid-size and large companies, governmental and academic institutions |
| License type | Subscription |
| Products available through this program |
Symantec Endpoint Protection Cloud (SEP Cloud) Symantec Endpoint Protection Encryption Add-On |
| Maintenance and support | Included with the purchase (includes technical support) |
| Subscription duration | 12, 24 or 36 months – all subscriptions have matching expiration date |
| Minimum initial purchase | 10 units |
| Volume discounts | Based on the initial order and applied to all further orders. Automatic discounts when committing to 24- and 36-month plans. |
| Territory | The licenses must be used within the country of purchase. |
| Renewal | After the end of the subscription term. Auto renew option available. |
buying-program-subscription-and-services-program-en as is 2017-03-31
customer-buying-programs-dot-comparison-table-external-oct 2015 2016-03-07
Volume Purchase Agreement (discontinued as of 2017-04-01)
| Eligibility | Large-size companies |
| Maintenance and support | All commercially available Symantec maintenance/support and services. |
| Products available through this program | All commercially available Symantec software |
| Term duration | 2 or 3 year period |
| Volume discounts | The initial investment establishes the fixed discount that is received over the duration of the term. |
| Territory | The licenses must be used within the country of purchase. |
customer-buying-programs-dot-comparison-table-external-oct 2015 2016-03-07
Symantec Licensing Program_ Enterprise VPA (Volume Purchasing Agreement) – Data Sheet